Tickets & Conversations

rupertcarlyon
Participant

Different Chatbot on different web pages

SOLVE

Hi,

I want to create separate chatbot flows for different pages on my website. 

 

For example

- pre sign up info has a chat bot (general across most pages on website)

- sign up page moves to a different chat bot so we can specificially target queries on the sign up process

 

How can I do this?

 

Thanks

 

Rupert

0 Upvotes
1 Accepted solution
Bryantworks
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Different Chatbot on different web pages

SOLVE

Hey @rupertcarlyon 

 

You can setup chatflows to appear on pages but not others, it's done via the "When" settings on the chat bot:

 

Chatflows - Google Chrome 2019-09-16 08.13.54.png

 

In your case, you would need two chat flows one with your pre-onboarding, and the other with the post information set to your various URLs.  Hope this helps!

Chris Bryant | Your Dedicated HubSpot Expert

View solution in original post

1 Reply 1
Bryantworks
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Different Chatbot on different web pages

SOLVE

Hey @rupertcarlyon 

 

You can setup chatflows to appear on pages but not others, it's done via the "When" settings on the chat bot:

 

Chatflows - Google Chrome 2019-09-16 08.13.54.png

 

In your case, you would need two chat flows one with your pre-onboarding, and the other with the post information set to your various URLs.  Hope this helps!

Chris Bryant | Your Dedicated HubSpot Expert