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Customer Portal password reset page wording

esteeratliff
Contributor

On a lot of the password websites that are shown for the Customer Portal, this wording appears: "password must be at least 8 characters long and include lower and uppercase letters, a number, and a symbol". We can't find where/how to change that wording in any templates. We changed the header, body, and footer text. Any idea where this middle wording is housed? hs-cp-reset.png

0 Upvotes
1 Accepted solution
Josh
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Hi @esteeratliff,

 

I believe these are HubSpot-generated system templates and cannot be changed. There is an idea in the forum that is currently being reviewed and this one, which is not yet under review. I would recommend upvoting those ideas!

 

Josh


Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Diamond Partner & HubSpot Certified Trainer

View solution in original post

2 Replies 2
Josh
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Hi @esteeratliff,

 

I believe these are HubSpot-generated system templates and cannot be changed. There is an idea in the forum that is currently being reviewed and this one, which is not yet under review. I would recommend upvoting those ideas!

 

Josh


Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Diamond Partner & HubSpot Certified Trainer

esteeratliff
Contributor

Thank you! I'll upvote those & let my team know. 

0 Upvotes