Custom Ticket Properties Not Showing in “Dependency Settings” area of the Support Form BuilderSOLVE
Mar 6, 2019 12:44 PM - edited Mar 6, 2019 12:45 PM
I have created a bunch of custom ticket properties by going to settings > properties > ticket properties.
When I go to create my support form I want to make some custom fields available if a user chooses a specific ticket type.
The problem is when going to that question’s dependency field settings only the default form fields show up.
How can I get my custom ticket properties to show in the form builder’s depedancy options?
Solved! Go to Solution.