Tickets & Conversations

tensaiguru
Member

Creating tickets with forminator

Hi, 
I'm trying to set up a ticket system through forminator. 
Tickets are created, and customers are created too as contacts.
The problem is that tickets and contacts are not assigned together.

 

 

Captura de Pantalla 2020-11-06 a les 20.27.28.jpg

 

 

Captura de Pantalla 2020-11-06 a les 20.27.38.jpg

 

What i'm doing wrong?


Regards

 

Xus

0 Upvotes
2 Replies 2
DavidLyon
Participant

Creating tickets with forminator

@tensaiguru I'm having the same problem. I would be interested to know if you found a solution to this? 

 

Thanks

David

0 Upvotes
sharonlicari
Community Manager
Community Manager

Creating tickets with forminator

Hey @tensaiguru 

 

I personally don't have experience with Forminator as this is a non-HubSpot native integration. I've been investigating and I've found this thread on their website.

I'd recommend reaching out to their Support team, as they would have a better understanding of what are the possible issues. 

 

Thank you

Sharon

 


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