Creating tasks automatically by ticket propertySOLVE
May 3, 2019 5:55 PM
Hey guys, I'm implementing Services Pro for my Customer Service team, and they often need to get back to that ticket/issu a couple days later to check if the suggested plan took effect or not. So, when moving the ticket to a stage they are required to input a date:
So, ideally this would create a task for the ticket owner to get back here X days from that property (Plan of action end date). Tried to mess up with the workflows a little bit but couldn't get something like this.
Solved! Go to Solution.