Tickets & Conversations

Michael_Elfassy
Member

Create Ticket via Browser Bookmark

SOLVE

I'm looking to speed up and templatize the ticket creation process.

 

Is there a way I can create a browser bookmark that, with one click, will open the ticket creation tray in the appropriate pipeline?

 

 

1 Accepted solution
TiphaineCuisset
Solution
Community Manager
Community Manager

Create Ticket via Browser Bookmark

SOLVE

Hi @Michael_Elfassy 

 

Thank you for reaching out!

 

This is not possible at this stage, however, you could bookmark the Tickets Home page that should speed up a little the process. 

 

Hope that helps.
Have a lovely day,
Tiphaine.


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


View solution in original post

1 Reply 1
TiphaineCuisset
Solution
Community Manager
Community Manager

Create Ticket via Browser Bookmark

SOLVE

Hi @Michael_Elfassy 

 

Thank you for reaching out!

 

This is not possible at this stage, however, you could bookmark the Tickets Home page that should speed up a little the process. 

 

Hope that helps.
Have a lovely day,
Tiphaine.


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !