Conversations inbox
Is there a way to add an option of waiting on customer in the conversations inbox?
Conversations inbox
Hi @SThompson7
Thank you for reaching out.
This is not possible at this stage within HubSpot, I'd recommend upvoting and commenting this Idea and this Idea in our Ideas Forum regarding this. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes.
Thank you
Best
Tiphaine
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