Oct 7, 2019 6:20 AM
I just added Chatflow to Wordpress website, but the chatflow only actives at Internet Explorere. I try to access my website via chrome but the chatflow is not working.
Here are pictures for 2 browers:
Please help/ guide me to resolve this issue.
Thank you very much.
Sep 9, 2021 1:01 AM
I'm trying to set up the Hubspot live chat, however it appears it seems to work on every page except the home page.
Do you have any ideas? I've installed the Hubspot plugin to my Wordpress site and followed the instructions. I've also spoken to two Hubspot sales agents who have directed me to this community.
Hopefully someone is able to help!
Sep 9, 2021 8:22 AM
Thank you for reaching out
Would you mind sending us thr URL of your homepage?
Oct 8, 2019 3:53 PM
How did you add the chatflow to your Wordpress site? Can you please confirm you went through the steps outlined here.
When you’re adding the code required for the chatbot, please ensure it’s placed just before the end of the <body> tag. You can also add it to your site footer.
Oct 9, 2019 4:15 AM
Thank you so much for your feedback. I'd like to confirm that I installed Hubspote step by step as the guideline
- stp 1: Installed Hubspot-all-in-one from Plugins
- stp 2: I connect to my Hubspot account
- stp 3: I select Hubspot --> live chat and create a chatflow step by step
- And here is the code from footer.php file.
Please tell me what is the code require for the chatbot? I'm not create a chatbot, I just created a chatflow for my website. But I don't know why the chatflow is actived when I open my website via IE browser, but when I access to my website via chrome, the chatflow is hidden.
Please help me to resolve this issue.
Thank you for your help,
Oct 10, 2019 1:54 PM
It looks like the tracking code is not properly loading on Chrome. You could try loading the script in the footer of the site without the plugin. Or, you can change the security options on your site to accept cross scripting in this case.