Chat Bot isn't showing on website
May 19, 2019 1:00 PM
I set up the bot with Support staff and it was working perfectly. Just noticed it's not showing up on my site.
I just now double-checked all settings described by HS article to make sure they are correct, and they are.
There was something in that article about the chat bot not working or something like that for certain visitors, but I guess I must have accidentally closed the article so I don't recall precisely what it said. I'm guessing that since I use a VPN maybe the chat bot doesn't show for me?
Any ideas would be appreciated.