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FStLeger
Member

Can't connect domain from GoDaddy

SOLVE

Hi,

I'm trying to connect my domain from GoDaddy to my Hubpot website but I keep getting an error message saying 'record not found' I've done everything right as far as I can tell, so I don't know what to do.

Thanks

0 Upvotes
1 Accepted solution
Gaurav_Aggarwal
Solution
Key Advisor | Partner
Key Advisor | Partner

Can't connect domain from GoDaddy

SOLVE

@FStLeger 

 

Okay I can see that you have added the correct details can you tell me when you have connected this sometimes it takes time it can take up to 24 hours for the DNS changes to propagate and reflect in HubSpot.

 

If it takes more than 24 hours, follow the steps in this article to troubleshoot your domain connection issues.

Gaurav Aggarwal
CEO Truva AI | Hubspot Partner
HubSpot Expert, Key Advisor

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5 Replies 5
FStLeger
Member

Can't connect domain from GoDaddy

SOLVE

Hi,

 

I am still having trouble with this, I waited 24 hours and tried everything in the article but I am still getting an error message, I don't know what else to do.

 

Thanks

0 Upvotes
Gaurav_Aggarwal
Key Advisor | Partner
Key Advisor | Partner

Can't connect domain from GoDaddy

SOLVE

Hey @FStLeger 

 

Kindly follow the steps mentioned in this article here

 

Also would it possible for you to share the screenshot of both HubSpot and Godady accounts where you are getting this errors?

Gaurav Aggarwal
CEO Truva AI | Hubspot Partner
HubSpot Expert, Key Advisor

Have questions? Get answers:

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Did my post help answer your question? Mark this as a solution.

0 Upvotes
FStLeger
Member

Can't connect domain from GoDaddy

SOLVE

 

Thanks, I have tried following that article already.

 

godaddy screenshot.pngScreenshot 2024-12-09 114643.png

 

0 Upvotes
FStLeger
Member

Can't connect domain from GoDaddy

SOLVE
Hi,

Thanks I'll have a look, I have attached screenshots.
Gaurav_Aggarwal
Solution
Key Advisor | Partner
Key Advisor | Partner

Can't connect domain from GoDaddy

SOLVE

@FStLeger 

 

Okay I can see that you have added the correct details can you tell me when you have connected this sometimes it takes time it can take up to 24 hours for the DNS changes to propagate and reflect in HubSpot.

 

If it takes more than 24 hours, follow the steps in this article to troubleshoot your domain connection issues.

Gaurav Aggarwal
CEO Truva AI | Hubspot Partner
HubSpot Expert, Key Advisor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.