Can't connect custom domain due to expired account

[mjgold]

Hi team,

I am trying to connect a domain I own to my Hubspot website. I am having the same issue that is described by another user here: https://community.hubspot.com/t5/Blog-Website-Page-Publishing/This-domain-was-added-by-another-HubSp...

I previously had a HubSpot account (Hub ID: 453*****) that looks like it was deleted due to inactivity. I have a new HubSpot account (Hub ID: 481*****), but HubSpot won't let me add my domain to it. HubSpot says the domain was added by another customer. That other customer is me on my old account. 🙂

Can you help me either add my custom domain on the new account, or ideally, enable  access to my old account since I already have a website set up on it?

Thanks!

Mark

[ScottPennwood · Accepted solution]

Hi @mjgold,

One for HubSpot Support - they'll be able to help 🙂 

Click the question mark at the top of your screen!