Tickets & Conversations

NicoleCSO
Member

Can I move "Associations" back to top of ticket?

Hi all,

New to Hubspot, still feeling my way...

On my tickets the "associations" is no longer appearing at the top. There is a bit of a short cut with tickets with more than one email, but it is still eating into our efficiency.

Any way at all to move it back to the top, so you can see it without fully opening the ticket?

Thanks, N.

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webdew
Guide | Diamond Partner
Guide | Diamond Partner

Can I move "Associations" back to top of ticket?

Hi @NicoleCSO ,

If you are taloh about this right panel view of the ticket, then I am afraid , we cannot change it and reshuffle the properties. However, you can see Associated company and Associate contact in the table view, like this:

webdew_0-1618483674436.png


Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

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