Can I adjust the profile image/avatar that shows up on a Hosted Email?
SOLVEHi there,
I'm hoping to adjust the email icon that is shown when send an email from our Hosted Email Support profile so it displays as our logo. I can't seem to figure out how to do this and Google keeps directing me to my personal profile. Is there a setting I'm missing? Or am I supposed to login under the Hosted Email's profile?
TIA!
1 Accepted solution
Can I adjust the profile image/avatar that shows up on a Hosted Email?
SOLVEHi @JNo,
Are you referring to your connected email sending domain? If so, yes, you can find the instructions here: https://knowledge.hubspot.com/marketing-email/use-bimi-to-display-your-verified-brand-logo-in-emails
For the fallback addresses provided by HubSpot this will not work.
For non-marketing emails I haven't tested this but would expect it to apply as well. I'd recommend confirming with HubSpot support if you want to be in the safe side.
Best regards!
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Can I adjust the profile image/avatar that shows up on a Hosted Email?
SOLVEHi @JNo,
Are you referring to your connected email sending domain? If so, yes, you can find the instructions here: https://knowledge.hubspot.com/marketing-email/use-bimi-to-display-your-verified-brand-logo-in-emails
For the fallback addresses provided by HubSpot this will not work.
For non-marketing emails I haven't tested this but would expect it to apply as well. I'd recommend confirming with HubSpot support if you want to be in the safe side.
Best regards!
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
