Tickets & Conversations

JArnott
Member

Calendar meetings connecting to the wrong "new outlook" calendar

SOLVE

Someone PLEASE help me. I am a new hubspot meeting user which I find is great HOWEVER, when trying to sync meetings booked with me with my outlook calendar on my laptop, hubspot is rather syncing with a "new outlook" calendar that I dont even have installed. There is no way I can change any settings as it automatically syncs with this new out look calendar and not the one that I use on my laptop!

 

Please help

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JArnott
Solution
Member

Calendar meetings connecting to the wrong "new outlook" calendar

SOLVE

Can someone from Hubspot please help here?

View solution in original post

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3 Replies 3
oliverwiemers
Member

Calendar meetings connecting to the wrong "new outlook" calendar

SOLVE

Hey @JArnott,

 

just to get the context right, I have a few questions to help you best.

1. Did you install the official Outlook Calendar app from HubSpot?

2. What do you mean with "new outlook" calendar?

 

The official Outlook Calendar app from HubSpot is for Office 365 (now Microsoft365). What outlook Version do you use?

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JArnott
Member

Calendar meetings connecting to the wrong "new outlook" calendar

SOLVE
I am using Microsoft 365 home version
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JArnott
Solution
Member

Calendar meetings connecting to the wrong "new outlook" calendar

SOLVE

Can someone from Hubspot please help here?

0 Upvotes