Tickets & Conversations

Arun_Opto22
Contributor

Block Sender vs Mark as Spam

SOLVE

In the Conversations Inbox, what is the difference between "Block Sender" and "Mark as Spam"?  What happens if I choose one or the other for spamming incoming emails? 

 

Thanks in advance.

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Block Sender vs Mark as Spam

SOLVE

Hi @Arun_Opto22,

 

Both "Block Sender" and "Mark as Spam" will move the conversation into the Filtered view (left sidebar). Marking an email as spam only applies to the current thread, see the "Please note" box here. Blocking an email address will move any emails from them to the Filtered view.

 

karstenkoehler_0-1617857887992.png

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Block Sender vs Mark as Spam

SOLVE

Hi @Arun_Opto22,

 

Both "Block Sender" and "Mark as Spam" will move the conversation into the Filtered view (left sidebar). Marking an email as spam only applies to the current thread, see the "Please note" box here. Blocking an email address will move any emails from them to the Filtered view.

 

karstenkoehler_0-1617857887992.png

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Arun_Opto22
Contributor

Block Sender vs Mark as Spam

SOLVE

Karsten,

 

Excellent. Thank You.

 

Arun

0 Upvotes