Better Ticket reporting
09-16-2019 07:14 - edited 09-16-2019 07:54
We'd need better understanding about our tickets. I haven't found any reports which tells me how long tickets have been at certain phase of ticket pipeline/status. Now we have an understanding what is time when ticket is open and when it is closed but we need to see which time (day&time) ticket was moved to the next status so we could understand better how long tickets are in which status...
Basicly I'd like to get same understanding that I have from deals report "Time in Deal Stage".
Any idea how to solve this?