Auto popup chat window when the user lands on a website

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Regular Contributor

I want that when the user lands on my website, the chat window should auto open without the user clicking on the chat window. How do i do it?

5 Replies 5
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Community Manager

Hi @avichopra,

 

You can set up a chat widget for your website by following the steps here.

 

Thank you,
Jenny


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Regular Contributor

@jennysowyrda this one doesn't cover the auto open of the chat box.

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New Contributor

What is the status on this? Don't see a way yet for the chat to show up in "Expanded" or pop up state? Can you clarify explain?

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New Contributor

Hi, has anyone successfully implemented this? I need my popup to expand automatically. 

Many thanks!

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Community Manager

Hi @Greid,

 

At the moment you can link the URL of the page where the chatbot exists and add #hs-chat-open to the end of the URL to make the chatbot open up.

For example, https://www.url.com/#hs-chat-open  

 

I hope this helps.

 

Kindly,

Pam


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