Tickets & Conversations

Jayeshurath
Contributor

Audit/Admin Logs: Team members login/log out time stamps

Team members login/log out timestamps:

Use case: 
A teammate mentioned that a conversation got assigned to him when he is away.
There is no way I can confirm if his status was away when the conversation was assigned, isn't it?
We have to rely upon the assumption that the system didn't register his status change.
An Audit/Admin Log which shows the user login activity would be awesome.
Please suggest.

Cheers
Jay



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natsumimori
Community Manager
Community Manager

Audit/Admin Logs: Team members login/log out time stamps

Hi Jay, thank you for your post.

 

I found this idea post "Conversations Team Availability Log" which looks similar to your feedback, could you take a look? If this is something you'd want to see as a feature within HubSpot, could you please upvote the idea and leave your use case in the linked post (just copy & paste from your original post is good) so that the other users can find it and support?

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