Are conversations market as spam in Hubspot marked as spam in Gmail as well?

Highlighted
New Contributor

When the conversations are marked as spam in filtering rules in Hubspot, does Hubspot also send the information to the email provider that such messages should be considered as spam?

 

The reason I am asking is that our internal transactional emails on which the team email is cc'ed are filtered in Hubspot. I am wondering if we're not damaging our email deliverability by having them marked as "spam".

Reply
0 Upvotes
1 Reply 1
HubSpot Moderator

Hi @amadeann ,

  Let's dive right in! To start, I can confirm that marking an email as spam in a Shared Inbox in HubSpot will not mark the email as spam within your actual inbox. This spam filter is stricly for your HubSpot instance of the inbox. It never hurts to ask though!

Kevin Campbell
HubSpot Community Team