Additional filters in Conversations

[AlexandreSch]

Having some additional filters in Conversations would speed up the response process.

Example of filter I would have:

- waiting on the tech team

- on hold 

- FAQ (great ticket to add to KB)

etc 

[bsheen]

Hi @AlexandreSch,

Thanks for reaching out! I definitely see the validity in this Idea too!

The HubSpot Ideas Forum is a place for HubSpot users to discuss feature requests with each other and the HubSpot Product Team. We want you to tell us what features you'd like built!

I would highly recommend adding your use case and an upvote to a new HubSpot Idea to bring this to the Product Team's attention! -see The Ideas Forum Users' Guide

Best,
Brendan