404 page error Help 😞

[craig1972]

Hello can anyone help me i am in the process of building a website with a home page just now on hubspot and i have put the settings into my godaddy host to make it live but i get a 404 error i've been trying for days to sort it any help would be appreciated 'i will include screen shots so it's easy to see what i mean.

[Anton]

Hey @craig1972, 

you should have get also some A records provided by HubSpot which you have to put into the domain settings(GoDaddy). 

My recommendation would be to disconnect the domain and try connecting it again

best, 

Anton

[craig1972]

my website is still not working godaddy has said everything is ok on thier side as they checked my settings 🤔

[craig1972]

This is the page i get 😞

[craig1972]

Hi Anton do i disconnect the domain in go daddy or hubspot?

[Anton · Accepted solution]

Hey @craig1972, 

you have to disconnect the domain in HubSpot and once you're connecting it again, put in all the provided informations into GoDaddy. 

And to answer the question you've asked Pam - yes, you have to put in the "A" records into GoDaddy. 

Just a tip:
I wouldn't recommend to share screenshots of your domain settings in the community since technically anyone could use them to connect a different domain to your HS account 😉 

best, 

Anton

[craig1972]

I never knew that anyone could use my settings to connect to a different domain i'm trusting the hubspot community to not do any bad practices like that 😀

[PamCotton]

Hey @craig1972 thank you for posting in our Community!

This could be due to the form's email validation settings or spam filtering rules. I recommend checking the validation rules in the form settings to ensure that ".ca" domains aren’t being restricted. 

@Anton, @ josh and @trevorsendworks any recommendations for @craig1972?

Thank you,

Pam

[craig1972]

Hi Pam i wonder if i have to put these two A Records into my go daddy web host.