Sinch SMS

[BVowles]

Hey HubSpot community,

Hoping someone can help with activity logging for Sinch SMS replies.

We're using Sinch SMS to message contacts via workflow. When the contact replies, their reply gets logged to the 5 most recent open deals the contact is associated to.

This happens even though our activity logging for SMS and Deal is set to 'none' (do not log activity).

Is there a way that we can prevent this from happening? We don't want the SMS activity logged to any deals as it causes a lot of confusion.

Thank you for your help.

Ben

[chighsmith]

Hi @BVowles,

Thank you for posting to the Community! 

I don't have any experience with Sinch SMS however, I'd like to tag in some of our Community Champions to see if they have any ideas -- Hi @DanMYD @eburnaman and @IohranAraujo Do you have any suggestions here?

Cassie, Community Manager