Streamline Support with Help Desk for Faster Resolutions
As a Customer Success Manager at HubSpot, I often hear from support teams saying, “We’re constantly toggling between multiple screens just t... read more
As a Customer Success Manager at HubSpot, I often hear from support teams saying, “We’re constantly toggling between multiple screens just t... read more
If you’re managing a support team, you’ve probably heard this complaint: “Our team is bogged down with simple, repetitive requests. We can’t... read more
As a Customer Success Manager, I get it—the demands on your support team only grow as your company scales, and so does the need to make sure... read more
Hi HubSpot Community,I hope this message finds you well. I'm currently exploring ways to optimize our customer service processes using HubSp... read more
Hi everyone Using Service Hub now. I'm wondering if it's possible to create a workflow that whenever I receive a WhatsApp message (event-ba... read more
Hi Guys, We already have a ticketing system (Service Hub - Help Desk) where users can submit tickets through email, phone, or our customer p... read more
With HubSpot's omnichannel help desk, you're able to scale your customer support efforts to solve customer inquiries in one place, regardless of what medium you're using. - Setting Up Help Desk
Get certified in using tools like help desk, knowledge base, customer portal, customer feedback, and reporting. - HubSpot Service Hub Software Certification Course
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