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TLitvin
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Good day. I need help with sales extenstion tool for the google chrome. I set it up but I don't have an option to log in email for my hubspot account from Gmail. It's only on my side as for others it work fine. Maybe someone had this issue before? I checked all the setting a few times, should work fine. 

TIAScreen Shot 2025-04-03 at 15.30.32.png

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

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Hi @TLitvin,

 

HubSpot has troubleshooting steps specifically for the extension: https://knowledge.hubspot.com/connected-email/troubleshooting-the-hubspot-sales-chrome-extension

 

Can you go through these and report back?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

log in email

SOLVE

Hi @TLitvin,

 

HubSpot has troubleshooting steps specifically for the extension: https://knowledge.hubspot.com/connected-email/troubleshooting-the-hubspot-sales-chrome-extension

 

Can you go through these and report back?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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