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SJones0 on March 05, 2024
no one on my team can see the livechat but I've added the code and someone from hubspot was able to view and go through it. is there a setting i need to adjust? We have cleared cache and cookies. Page live chat is on: https://www.jrwcap.com/te read more
0 upvote
1 Reply
Hall of Famer | Partner
March 05, 2024 12:17
Hi @SJones0 , HubSpot has an overview for troubleshooting the chat here: https://knowledge.hubspot.com/chatflows/chat-widget-is-not-appearing...read more
ASoat8 on February 22, 2024
HubSpot captures Contact social activity, but not at the Contact record. [Posts have Likes, Likes are associated with Contacts- but if you go to a Contact who 'Liked' a post, you will not see this Social activity in the Contact activity timeline] read more
0 upvote
1 Reply
Hall of Famer | Partner
February 23, 2024 00:14
Hi @ASoat8 , At the moment, you would have to capture this manually, either as logged notes on the contact record or as custom contact propert...read more
Solved
jenan on February 18, 2024
hello there, iam looking for Marketing online courses that provides valid certificates , to learn more and to strenghten my tools
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
February 18, 2024 07:34
Hi @jenan , HubSpot offers a variety of free certifications: https://academy.hubspot.com/certification-overview Google has a broader d...read more
Solved
JMartin629 on February 15, 2024
I have a social media post that was published on three channels, but has been pending in the fourth channel. As of now for just under three hours, does this happen occasionally? Should I delete and republish?
0 upvote
1 Reply
Accepted Solution
Key Advisor | Diamond Partner
February 15, 2024 12:33
Hey @JMartin629 Just go to the draft section in your account see if the post is still in draft and try to republish It again Let me kn...read more
Solved
mohamedhamad on February 11, 2024
I've connected a few social feeds for monitoring for any @ Mentions, but I'm getting nothing. I even tested and posted an instagram post and mentioned an account and i dont see it registered with HubSpot. Not sure if I'm getting this right. Is it mo read more
Accepted Solution
Most Valuable Member | Diamond Partner
February 11, 2024 08:15
Hi @mohamedhamad these are the types of events that can be monitored with HubSpot social streams : You can also set up social list...read more
Solved
mharsh on February 09, 2024
I even spoke with a customer service agent, showed her the screenshots (posted below) and I was told she couldn't help. She suggested that I post in the community about it to find a solution. Even after showing the screenshots reflected exactly wha read more
0 upvote
11 Replies
Accepted Solution
Member
February 11, 2024 16:49
@trevordjones & @JordanJulio I got it to work. I added my Google Business (Google Ads) Then I was able to connect it facebook. I wish I had ...read more
DCrank on February 01, 2024
Hi, I was wondering why the number of page followers as shown by HubSpot analytics is different to the actual page analytics. In some cases the variance is really high.
0 upvote
1 Reply
Community Manager
February 01, 2024 17:38
Hi @DCrank , thank you for posting in our Community! The variance between the number of page followers shown by HubSpot (HS) analytics and t...read more
LCarlsen6 on January 29, 2024
The week viewer for social posts is not very good. Would it be possible to re-design this so we can see the content posted more visually instead of the focus on time. That's not as important as the content. By dong this we would all have a much bet read more
1 upvote
1 Reply
Hall of Famer | Partner
January 29, 2024 09:09
Hi @LCarlsen6 , The best place for these kinds of suggestions is the HubSpot Ideas section: https://community.hubspot.com/t5/HubSpot-Ideas/id...read more
CMB2 on January 25, 2024
On the Analyse tab for social media, is there a reason why the social channels are in a different order along the bottom on Interactions and Click reports to the other reports?
0 upvote
3 Replies
Community Manager
January 30, 2024 16:49
Hey @CMB2 , I would recommend connecting with HubSpot Technical Support , as Support is included in your subscription, and they will be...read more
PSewall on January 24, 2024
Can't seem to find anything on this subject in here, so I'm assuming it's unique to us. We've been publishing content and ads directly through LinkedIn campaign manager up to this point. Finally, an advisor told us we should start using Hubspot ads read more
0 upvote
2 Replies
Member
January 26, 2024 00:25
It seems you are encountering challenges when attempting to publish LinkedIn ads through HubSpot. To troubleshoot this issue, begin by co...read more
Solved
MissoulaSocialM on January 23, 2024
Hi everyone. Well, it's finally happenned to ME. A hacker attached themselves to my Instagram account and Facebook has suspended my personal profile. Luckily, I was able to remove the malicious account right away and still have access to Instagram. read more
1 upvote
1 Reply
Accepted Solution
Most Valuable Member | Diamond Partner
January 23, 2024 19:54
I'm not sure if an appeal will work - and speaking from experience, creating a new account and moving your client's pages over won't resolve the issu...read more
Solved
ojobson on January 22, 2024
Hi What does the LinkedIn integration on the HubSpot MarketPlace offer beyond the native HubSpot social tools? I have added my and my companies social accounts, including LinkedIn using the normal HubSpot social tools. Can anyone enligh read more
Accepted Solution
Hall of Famer | Partner
January 22, 2024 06:45
Hi @ojobson , It's simply a different way to establish the integration. If you integrated LinkedIn via the HubSpot social tools section, it co...read more
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