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Hopkinsj on December 04, 2023
Recently I noticed an issue where when I publish an Instagram reel through Hubspot, sometimes it only shows up under the "REELS" tab on Instagram, rather than "REELS" and "POSTS." This seems to make a big difference, as the ones that only show up read more
1 upvote
1 Reply
Contributor | Partner
December 05, 2023 04:29
We are having the same issue! Very disturbing.
AGheorghiu on December 04, 2023
Hello, We want to use the chatbot on our pages, but we have one website/physical location (±50). Depending on the website (AKA location) the user is interacting with the chatbot, we need to give them different resources - links, info, etc. The read more
2 Replies
December 05, 2023 02:58
Thanks for the warm welcome @PamCotton ! Right now we have the same chatflow but we basically have to remake it every time we target a new page. more
brunotelles on December 03, 2023
Why am I unable to install LinkedIn on the HubSpot marketplace, even after upgrading to the CRM Starter plan? I just want to install LinkedIn. I don't want to install LinkedIn Ads or LinkedIn Sales Navigator. I only migrated from the H read more
0 upvote
6 Replies
Accepted Solution
Key Advisor
December 04, 2023 02:35
Hey @brunotelles Like @karstenkoehler said, don't shoot the messenger. Is this poorly designed, 100%! Is it intentional, I doubt it. more
JMcLaughlan on November 30, 2023
Today incoming messenger messages have arrived but when replying get the response 'message not delivered'. It is showing as connected in settings. In Facebook it is not appearing as a connected app. Thought best thing would be to diconne read more
0 upvote
1 Reply
Top Contributor
November 30, 2023 15:37
I know Hubspot was having some major outages earlier today and wonder if that potentially caused some issues.
P_Cortebeeck on November 28, 2023
Hi, Collab posts have become really popular on e.g. Instagram in recent months. Unfortunately, they cannot be created from within HubSpot's social media tool. I was hoping that I'd be able to create them on the respective platforms and then retroa read more
0 upvote
3 Replies
Hall of Famer | Partner
November 28, 2023 06:13
@P_Cortebeeck , should that happen I'll happily stand corrected.
Ridhisharma on November 17, 2023
Dear HubSpot Support Team Hello, my name is Ridhi Sharma. I have a problem with scheduling my Ayurvedic clinic LinkedIn posts through HubSpot. Whenever I try to schedule a post, the preview link image doesn't appear. This means I have to manua read more
1 upvote
1 Reply
Guide | Partner
November 17, 2023 05:17
Hey @Ridhisharma To Troubleshoot this issue you can refer to this knowledge base: more
CWillerton-Mc on November 14, 2023
I was trying to post multiple photos to linkedin from Hubspot and it usually works, but today it was only posting the first photo, instead of all 4. Anyone else have this issue?
0 upvote
3 Replies
Accepted Solution
November 15, 2023 14:31
Hey I got a response from support this morning - it looks like it was a temporary bug. I would reach out to them if you're still having issues. I more
KClark122 on November 13, 2023
Are there plans to allow scheduling on Threads any time soon? It would be nice, considering the growing engagement there.
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
November 14, 2023 00:52
Hi @KClark122 , Other users have requested a Threads integration here: more
EPino91 on November 08, 2023
Would like to be able to schedule social posts and the option to choose the Video or Reel Cover image. Videos have been publishing with the first frame as the cover photo and it is not attention grabbing when the video or reel is transitioning from read more
0 upvote
2 Replies
November 08, 2023 18:42
That's cool to learn. I use Adobe Premiere. Didn't know you can set poster frame during that save process, would love to learn about that or the more
KAndrews on November 08, 2023
Hi, looking for opinions on either of those platforms and their integrations with HubSpot. At the moment we are using HubSpot Marketing for most of our social efforts, however our Social team are starting to look at other platforms for their added f read more
1 upvote
2 Replies
Key Advisor | Diamond Partner
November 09, 2023 03:44
Hello, in addition to the recommendations made by Pam, I can also recommend you
Raffae on October 31, 2023
Hi, Could you please help met with the following 2 questions: 1. how can I insert special characters such as bold, italics, underlined, in social posts generated via HubSpot? 2. I do use # in de body of my tekst to highlight the name of our product read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
October 31, 2023 05:30
Hi @Raffae , Facebook, LinkedIn, and Instagram do not natively support formatting text with bold, italics, or underlined styles in their more
OBirch on October 23, 2023
Hi, Is there any way to measure the average engagement rate for all social posts on the social analysis page? We used this as one of our metrics on Hootsuite but I can't see the option to do this on HubSpot?
0 upvote
1 Reply
Accepted Solution
Community Manager
October 23, 2023 16:02
Hi @OBirch , I apologize for any inconvenience, but currently, our custom reporting does not have a social post data source, which is why more
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