Recently I noticed an issue where when I publish an Instagram reel through Hubspot, sometimes it only shows up under the "REELS" tab on Instagram, rather than "REELS" and "POSTS." This seems to make a big difference, as the ones that only show up read more

Hello, We want to use the chatbot on our pages, but we have one website/physical location (±50). Depending on the website (AKA location) the user is interacting with the chatbot, we need to give them different resources - links, info, etc. The read more

Why am I unable to install LinkedIn on the HubSpot marketplace, even after upgrading to the CRM Starter plan? I just want to install LinkedIn. I don't want to install LinkedIn Ads or LinkedIn Sales Navigator. I only migrated from the H read more

Today incoming messenger messages have arrived but when replying get the response 'message not delivered'. It is showing as connected in settings. In Facebook it is not appearing as a connected app. Thought best thing would be to diconne read more

Hi, Collab posts have become really popular on e.g. Instagram in recent months. Unfortunately, they cannot be created from within HubSpot's social media tool. I was hoping that I'd be able to create them on the respective platforms and then retroa read more

Dear HubSpot Support Team Hello, my name is Ridhi Sharma. I have a problem with scheduling my Ayurvedic clinic LinkedIn posts through HubSpot. Whenever I try to schedule a post, the preview link image doesn't appear. This means I have to manua read more

I was trying to post multiple photos to linkedin from Hubspot and it usually works, but today it was only posting the first photo, instead of all 4. Anyone else have this issue?

Are there plans to allow scheduling on Threads any time soon? It would be nice, considering the growing engagement there.

Would like to be able to schedule social posts and the option to choose the Video or Reel Cover image. Videos have been publishing with the first frame as the cover photo and it is not attention grabbing when the video or reel is transitioning from read more

Hi, looking for opinions on either of those platforms and their integrations with HubSpot. At the moment we are using HubSpot Marketing for most of our social efforts, however our Social team are starting to look at other platforms for their added f read more

Hi, Could you please help met with the following 2 questions: 1. how can I insert special characters such as bold, italics, underlined, in social posts generated via HubSpot? 2. I do use # in de body of my tekst to highlight the name of our product read more

Hi, Is there any way to measure the average engagement rate for all social posts on the social analysis page? We used this as one of our metrics on Hootsuite but I can't see the option to do this on HubSpot?