Hello everyone, Recently I was experimenting with WhatsApp API that is connected to our Meta and tried to create a couple of different types of templates. I noticed that I have no issues synchronizing the Utility templates but my Marketing tem read more
@MilesWeb , Here's the only mention of templates types that is mentionned there. My templates that did not synchronize are the marketing (promo...read more
no one on my team can see the livechat but I've added the code and someone from hubspot was able to view and go through it. is there a setting i need to adjust? We have cleared cache and cookies. Page live chat is on: https://www.jrwcap.com/te read more
Hi @SJones0 ,
HubSpot has an overview for troubleshooting the chat here: https://knowledge.hubspot.com/chatflows/chat-widget-is-not-appearing...read more
HubSpot captures Contact social activity, but not at the Contact record. [Posts have Likes, Likes are associated with Contacts- but if you go to a Contact who 'Liked' a post, you will not see this Social activity in the Contact activity timeline] read more
Hi @ASoat8 ,
At the moment, you would have to capture this manually, either as logged notes on the contact record or as custom contact propert...read more
I have a social media post that was published on three channels, but has been pending in the fourth channel. As of now for just under three hours, does this happen occasionally? Should I delete and republish?
I've connected a few social feeds for monitoring for any @ Mentions, but I'm getting nothing. I even tested and posted an instagram post and mentioned an account and i dont see it registered with HubSpot. Not sure if I'm getting this right. Is it mo read more
I even spoke with a customer service agent, showed her the screenshots (posted below) and I was told she couldn't help. She suggested that I post in the community about it to find a solution. Even after showing the screenshots reflected exactly wha read more
@trevordjones & @JordanJulio I got it to work. I added my Google Business (Google Ads) Then I was able to connect it facebook. I wish I had ...read more
Hi, I was wondering why the number of page followers as shown by HubSpot analytics is different to the actual page analytics. In some cases the variance is really high.
Hi @DCrank , thank you for posting in our Community!
The variance between the number of page followers shown by HubSpot (HS) analytics and t...read more
The week viewer for social posts is not very good. Would it be possible to re-design this so we can see the content posted more visually instead of the focus on time. That's not as important as the content. By dong this we would all have a much bet read more
Hi @LCarlsen6 ,
The best place for these kinds of suggestions is the HubSpot Ideas section: https://community.hubspot.com/t5/HubSpot-Ideas/id...read more
On the Analyse tab for social media, is there a reason why the social channels are in a different order along the bottom on Interactions and Click reports to the other reports?
Can't seem to find anything on this subject in here, so I'm assuming it's unique to us. We've been publishing content and ads directly through LinkedIn campaign manager up to this point. Finally, an advisor told us we should start using Hubspot ads read more
I'm experiencing the exact same issue. LinkedIn is connected correctly, I have all permissions to post ads but when I hit "publish," it just stays in...read more
Hi everyone. Well, it's finally happenned to ME. A hacker attached themselves to my Instagram account and Facebook has suspended my personal profile. Luckily, I was able to remove the malicious account right away and still have access to Instagram. read more
I'm not sure if an appeal will work - and speaking from experience, creating a new account and moving your client's pages over won't resolve the issu...read more