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NBertrand on October 04, 2022
I recently upgraded to the HubSpot marketing software and I was working on prescheduling some posts. I downloaded a video from Canva for an Instagram post and HubSpot wouldn't accept it, saying the bitrate is too much for Instagram. However, I have read more
0 upvote
3 Replies
Community Manager
October 05, 2022 07:19
Hi @NBertrand , Thank you for the screenshot! It is expected that posting via an API integration (in this case, Facebook's API) would in...read more
donrua on September 29, 2022
I popped into Social Post tool tonight to drop in an article I wanted to share across platforms, and was greeted with a very different process. I went through all of the tour, but my experience for the next 20 minutes trying to post as I have been, read more
2 upvotes
6 Replies
Community Manager
October 05, 2022 00:34
Hi everyone! @donrua - Thank you so much for your feedback! You bring up valid points with the previous social tool experience. The product t...read more
Tumbleweed on September 29, 2022
when I text a meeting link, it looks like this   I want to have my own logo here. How is that done?
0 upvote
2 Replies
Participant
September 29, 2022 11:33
Alternatively, you could embed your meeting link on a landing page that is part of your domain. This would allow you flexibility with the favicon.
Solved
SimplyBizAlex on September 29, 2022
I've been back and forth on this and I think I am correct in saying you can only connect to 1 Company Page with Hubspot, but I just wanted to check with others' experience? I'm not talking about Showcase Pages, I mean Company Pages. I am the read more
0 upvote
2 Replies
Accepted Solution
Community Manager
September 30, 2022 01:54
Hi @SimplyBizAlex , Thank you for reaching out to the Community! You can connect multiple LinkedIn accounts to your HubSpot, however k...read more
JWaack on September 28, 2022
Hi, It might be the usual issue with new designs but I feel like the new social tool is not an improvement over the old one when it comes both to clarity and complexity. There's no pre-chosen accounts, I don't really get an overview of all pos read more
0 upvote
1 Reply
Recognized Expert | Elite Partner
September 28, 2022 10:19
Good feedback from your specific use case, @JWaack . HubSpot product managers are open to feedback for sure. May I suggest adding this to an Ideas ...read more
vkhabar on September 27, 2022
Hello there, It seems like the beta version of the scheduling tool doesn't choose accounts by default like it used to in the previous version. Now I have to choose my 3 default accounts every time I schedule a post, and it's an extra step that I read more
1 upvote
1 Reply
Participant
September 28, 2022 00:43
Seconding this. In general, this tool seems like it adds a lot of new steps to a workflow that was pretty linear in the old tool. I don't see how thi...read more
Solved
TMyatNoe on September 27, 2022
Hello, I've connected four Facebook pages to HubSpot and want to see the details reports of each page such as engagement, and click rates on my dashboard separately. How can I achieve this? Please enlighten me. Thanks in advance.
0 upvote
2 Replies
Accepted Solution
Recognized Expert | Elite Partner
September 27, 2022 06:10
@TMyatNoe when you go to your social tool and look at the "analyze" tab, you can choose which accounts you analyze. In this screen, it's not really...read more
Solved
ZFisher7 on September 22, 2022
Hello, Does anyone know if you can set employees as spokespeople for your business and post social media to their accounts on their behalf? Basically so that they don't have to share our posts. I've seen a partner company doing this and appare read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
September 22, 2022 21:48
Hi @ZFisher7 , Yes, this should be possible. I haven't tested this in a while, but employees can connect their social accounts following these...read more
MBabin on September 20, 2022
Hello. This started happening last week and I am having issues scheduling video content. The post does not react to me clicking "schedule" and just does nothing. I then exit the screen and it shows as a draft. I have tried deleting, restarting, an read more
1 upvote
7 Replies
Participant
September 21, 2022 01:28
Thank you for this. I cleared everything and tried from a different browser as you suggested. Still does not solve the issue - it seems to "freeze ou...read more
Solved
AWarrington on September 14, 2022
Hi! Is there a way to set up an approvals workflow with notifications? i.e. when a social post is created and saved as a draft, can you place that draft in an approvals workflow that will notify the approver that there are drafts ready in their read more
0 upvote
2 Replies
Accepted Solution
Recognized Expert | Elite Partner
September 14, 2022 14:22
Hi @AWarrington ! Right now that is not functionality built into HubSpot, and the workflow tool doesn't connect to the social tool, no. There are tw...read more
Solved
ZChurney3 on September 05, 2022
Hello! We are trying to set up an email notification for all team members in HubSpot so that when a comment is made on a LinkedIn post, the notification comes directly via HubSpot. Is this currently possible or not?
0 upvote
2 Replies
Accepted Solution
Top Contributor | Platinum Partner
September 05, 2022 04:16
Hi @ZChurney3 , I don't believe this is something HubSpot can currently do. However someone has suggested this idea on this thread. It might be wor...read more
Solved
BeauG on August 24, 2022
Hi everyone, Just a simple query - does HubSpot offer any social listening functionality beyond Twitter? If not is there anything on the way, and what do other people use?
0 upvote
1 Reply
Accepted Solution
Recognized Expert | Elite Partner
August 25, 2022 05:44
Hi @BeauG . The "monitor" tab in HubSpot's social tool is currently limited mostly to Twitter, and some interactions on LinkedIn posts through HubSp...read more
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