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Solved
AnnaChadenkova on September 25, 2024
Hi, We are currently experiencing a major problem with scheduled via Hubspot Linkedin Posts. After post is published, when reviewing links on the "live" post, none of our CTA (links) are working, so I have to manually update the link by editing read more
0 upvote
1 Reply
Accepted solution
Participant
September 25, 2024 13:30
Hi @AnnaChadenkova , A few things you can try, Sometimes HubSpot adds tracking parameters that might mess with the links. Try posting without ...read more
Solved
IJanda on September 17, 2024
Hi, I usually tag some of my colleagues in company posts. However, it does not work for all of them. The colleagues I cannot tag do follow the company page and have switched on "mentions and tagging allowed" in their LinkedIn profiles. What else cou read more
1 upvote
11 Replies
Accepted solution
Key Advisor | Partner
September 17, 2024 09:54
Hey @IJanda Kindly follow this article and see if all the requirements are fulfilled so that you can mention personal profiles through tags in...read more
ConorS on September 13, 2024
Hi all, Not exactly sure how to articulate this, but since we started using HubSpot to manage/respond to Facebook page inbox messages, we just have a feeling that our business page just isn't getting the exposure or "activity" it used to. I read more
0 upvote
1 Reply
Top Contributor | Platinum Partner
September 14, 2024 01:35
Hi Conor, That sounds unusual. Can you see a drop of engagement, reach or impressions in your reporting? For how long have you been observing ...read more
Solved
lbhsw on July 23, 2024
We are have always had a problem uploading videos to Hubspot that we are trying to schedule as an Instagram reel. We get a message saying the file is too big for Instagram, these could be 20 second videos despite Instagram allowing 10 minute reels. read more
2 upvotes
4 Replies
Accepted solution
Hall of Famer
August 10, 2024 17:33
@lbhsw if the feature for scheduling Instagram reels could be improved (meaning it doesn't do what you want it to do) then I recommend creating an ...read more
Solved
ATrépanier on July 17, 2024
Dear community, Last week, my social media coordinator was able to add a marketing campaign when programming post through Hubpost Social tool. This week, she's getting a message that she doesn't have access to edit the campaign tool. However, wh read more
0 upvote
1 Reply
Accepted solution
Community Manager
July 17, 2024 17:29
Hey @ATrépanier , thank you for posting in our Community. It sounds like there might be a temporary access issue with the campaign tool. Whi...read more
Solved
TSutton58 on July 11, 2024
Would it be possible for HubSpot to add a new feature that allows individuals to be tagged in LinkedIn posts and not just companies/people who already follow our page please? This would be really useful for our organisation.
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 11, 2024 11:07
Hi @TSutton58 , This is unfortunately not possible and, according the HubSpot product team, a limitation imposed by the LinkedIn API, see here...read more
Solved
AAkeredolu on July 10, 2024
Hi there, I was wondering whether anyone had any advice on getting the LinkedIn image carousel post (especially for posts with 3 and more images) formatting similar to the how it is on the LinkedIn platform? When I schedule posts through Hub read more
1 upvote
3 Replies
Accepted solution
Hall of Famer
July 11, 2024 19:53
@AAkeredolu ah, thank you for the screenshots, this is really helpful! I don't think there is a setting that will let you control the grid layout f...read more
Solved
emmanuelkatto23 on June 21, 2024
Hi Everyone, I’m Emmanuel Katto from Uganda looking for advice on how to efficiently manage and optimize a client's Twitter account. Does anyone have any valuable ideas or suggestions they can share? Your insights would be greatly appreciated! read more
1 upvote
4 Replies
Accepted solution
Top Contributor
June 21, 2024 05:41
Hey @emmanuelkatto23 When managing and optimizing a client's Twitter account, it's essential to focus on creating engaging content, utilizing ...read more
EstherG on June 13, 2024
Hi, Can anyone give me a defined yes or no to the question, Can you use animated gifs in a LinkedIn post when using Hubspot to schedule them? A lot of answers aren't very clear and were posted back in 2021. I'm wondering if things have advanced si read more
0 upvote
2 Replies
Participant
June 14, 2024 03:27
Many thanks for your reply, Pam. Very helpful. Kind regards, Esther
Solved
hidanya on June 11, 2024
Hello! Is anyone else having issues with LinkedIn posts not displaying the featured image as expected? Usually, when I use HubSpot to share a post (from a WordPress website), it pulls in the featured image as a large image to accompany the copy. Bu read more
0 upvote
2 Replies
Accepted solution
Member | Gold Partner
June 12, 2024 03:38
Hello @hidanya , I've discovered a solution for the challenge you're encountering. The problem arises because social media platforms generate c...read more
EPino91 on June 04, 2024
Only solution HS has for selecting Cover Images on Videos is to go to Files, looking into Details, and then being able to select a limited amount of frames per second mark within the video (as an advanced feature). However, this is limited to only 5 read more
0 upvote
1 Reply
Community Manager
June 04, 2024 18:14
Hey @EPino91 , thank you for posting in our Community! Currently, the advanced feature for selecting cover images is limited to 50 videos. B...read more
EPino91 on June 04, 2024
I see the option for tagging instagram accounts when scheduling or trying to publish videos on the Social side but it used to drop down options when typing the profile names to let you select and confirm that account. Now that dropdown no longer wor read more
0 upvote
2 Replies
Community Manager
June 14, 2024 09:43
Hi @EPino91 , I hope that you are well! Thank you for your patience as I was checking on this for you. I could see that this functionality has n...read more
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