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  • Solved
    LSchaefer on September 08, 2021
    1 Replies
    I want to automate a Social Post to be published on Instagram and Slack everytime a new blog post is being scheduled. How can I do this? I tried setting up a workflow, but I wasn't sure how to start since there is no event based workflow I could f...
    Top Contributor | Diamond Partner
    September 09, 2021 05:53
    Hi @LSchaefer , It does look like the you can use custom behavioral events that would allow them to do the above, however you would need a Mar...
  • CWinship on September 07, 2021
    2 Replies
    When I attempt to post a picture to our connected Facebook account on the Social tab, it tells me that my picture couldn't be added because the i mage file is larger than Facebook's allowed limit of 4mb. It's possible this could be a recent change, ...
    Top Contributor | Diamond Partner
    September 08, 2021 03:53
    Hi @CWinship , This is something that is not possible right now. you will need to compress the image before uploading. If you strongly feel ab...
  • JMS2018 on August 09, 2021
    0 Replies
    What does "near limit" mean with regards to a character count and why does the highlighted pink go away before the desired limit is completed? This new feature is not very helpful. Keeping the highlight and/or have a character counter built-in to ...
  • Solved
    KKaminski on August 06, 2021
    1 Replies
    Hey everyone, our sales team is operating in different geo markets and we'd want to publish the same content on their private Linkedin profiles. However, it's not time effective for each sales person to post manually the same content every week. I...
    HubSpot Employee
    August 06, 2021 14:09
    Hi @KKaminski , happy to provide some insight here! If you are a HubSpot Marketing Professional or Enterprise customer you can connect both pe...
  • MPellett on July 15, 2021
    1 Replies
    Hello! I connected a Facebook account in Hubspot fine, yet it is not allowing to connect an Instagram account - does it assume or require them to have the same @handle name? How can I connect an Instagram account with a different name @handl...
    Top Contributor | Diamond Partner
    July 15, 2021 22:15
    Hi @MPellett , Is the Instagram account connected within the FB business account? I'd recommend going through all these troubleshooting steps ...
  • Solved
    Cakillioglu on July 02, 2021
    3 Replies
    Hi everyone, I am struggling to find a solution to track social posts effectively. I want to create some social media posts underneath campaigns, and track their performance beyond standard statistics (clicks etc). What I want to be ab...
    Top Contributor | Diamond Partner
    July 05, 2021 21:03
    Hi @Cakillioglu , After creating social media posts, you can create a campaign and then add your social media posts as assets in the campaigns....
  • ABatko on June 16, 2021
    3 Replies
    Hi all--trying to create a social media post with an embedded video in HubSpot's social media manager tool. But when I select the video from my video files in HubSpot, it appears in the preview screen without any thumbnail at all. Just a black scree...
    Top Contributor | Diamond Partner
    June 21, 2021 02:41
    Hi @ABatko , So the best thing that you can first of all is to make sure that they are following the steps and guidelines in this section of t...
  • Solved
    Oliver75 on June 11, 2021
    2 Replies
    Hi! Because LinkedIn provides more options for posting, we're doing this on LinkedIn itself. But I would like to have all the numbers of LinkedIn in HubSpot in my campaign board. But even though I find all the postings in the "Analyze" tab and a...
    June 21, 2021 02:54
    Hi Karsten, Thank you very much for the advice. I will check your solution with the tracking URL builder and I will tell here, if it worked for u...
  • MKlempa on June 08, 2021
    5 Replies
    When I use Hubspot to post a link to a Wordpress blog on social, I keep getting "you are being redirected" displayed as the title on the link preview. I attached a screenshot for reference. I was wondering how to fix this?
    June 09, 2021 10:22
    Thanks. I sent you a message.
  • Solved
    MPellett on June 07, 2021
    8 Replies
    Hello Everyone! I am planning a course/class blog project and promotion through social media. I am new to Hubspot and EPP. The class cannot create a LinkedIn company page (without corporate email address and credentials from what I understan...
    Most Valuable Member
    June 09, 2021 20:32
    Hi @MPellett , Yes, that's possible. There are user permissions that control the social accounts the user can publish to, see "Social Publis...
  • Solved
    sprudhom on June 04, 2021
    1 Replies
    There used to be a "Remove" button where you could delete the link preview or the image you had attached to a social post, but now that button is gone. Is there really no way to make it text w/ link only anymore?
    Key Advisor
    June 06, 2021 10:23
    Hi, There should be an "X" sign when you hover over the link preview.
  • Solved
    GLovering on June 03, 2021
    2 Replies
    When I upload a file to my file manager i was able to change the thumnail for the video but when I use that video in the social post it reverts to the video still... any ideas? Channel is Linkedin.
    July 19, 2021 08:37
    You cannot set a thumbnail for LinkedIn posts if you are using HubSpot social scheduling, unfortunately. Upvote this idea so we can get it this func...
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