One of our Social team has reported an issue with the Social extension and I wondered if anyone has experienced the same. When using the extension you can no longer see if there has been anything scheduled. This was working this week and hopefully t read more
Thanks @danmoyle and @BérangèreL will contact support. I believe that today what is happening is that if you change the day and go back it then s...read more
I have a social media post that was published on three channels, but has been pending in the fourth channel. As of now for just under three hours, does this happen occasionally? Should I delete and republish?
I've connected a few social feeds for monitoring for any @ Mentions, but I'm getting nothing. I even tested and posted an instagram post and mentioned an account and i dont see it registered with HubSpot. Not sure if I'm getting this right. Is it mo read more
Can't seem to find anything on this subject in here, so I'm assuming it's unique to us. We've been publishing content and ads directly through LinkedIn campaign manager up to this point. Finally, an advisor told us we should start using Hubspot ads read more
I'm experiencing the exact same issue. LinkedIn is connected correctly, I have all permissions to post ads but when I hit "publish," it just stays in...read more
Hi What does the LinkedIn integration on the HubSpot MarketPlace offer beyond the native HubSpot social tools? I have added my and my companies social accounts, including LinkedIn using the normal HubSpot social tools. Can anyone enligh read more
Hi @ojobson ,
It's simply a different way to establish the integration. If you integrated LinkedIn via the HubSpot social tools section, it co...read more
Hello! I am looking to post a carousel on LinkedIn. At first glance I am not sure if it's possible to do this via HubSpot - can someone confirm / run me through how to do this if it's possible? Thank you!
Hi @ASalanhina I don't believe this is currently possible, I'd imagine it may be a limitation to the social media's apis. However, it might be wort...read more
When should we change to using the new twitter "x" logo on marketing materials? I'm not seeing much information regarding brand guidelines on their website and I don't see a lot of companies using it yet. I want to be sure I don't get into trouble read more
I am having the same issue and is now October and this is the only place where the new "X" logo does not appear and the system needs to be updated as...read more
Hello I've noticed an accessibility issue when our marketing team uses HubSpot to create a schedules post to LinkedIn. They complete the alt text for any images in HubSpot, but this alt text disappears and is replaced with a generic " No alternativ read more
Interesting! Thanks for passing on your findings! It looks like according to the official integration docs for linkedin Alttext isn't required , so ...read more
Has anyone else been experiencing an extremely slow social media loading time? I've been trying to post videos on the social media calendar and it takes my videos 30 mins+ to upload... It used to take a max 30 secs.
I've recived notifications saying to I need to reauthorise my social accounts which i've done on the Hubspot>Social settings, however, it doesn't seem to change the status of the account?? The social accounts that are expiring soon still have read more
Hi @ASehmbi ! Yep....that's annoying. When it happens to me it is because of cookie or browser caching issues on my side. Other's in my account have...read more
Hello Hubspot community, I'm a social media manager at my company and we are using Hubspot's content management system (CSM) to replace our current CSM. We use several social channels; one of them is Instagram. The issue I'm facing is upload read more