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Solved
Hitarthi on August 10, 2022
Connecting Social Media accounts
I want to link multiple people's social media accounts to Hubspot for the posting. Is there a limit to the number of accounts that can be linked? If yes then what is the limit?
Reply Marketing Social Tools
0 upvote
1 Reply
Accepted Solution
karstenkoehler
Hall of Famer | Partner
August 10, 2022 21:48
Hi @Hitarthi , Yes, please see below: https://legal.hubspot.com/hubspot-product-and-services-catalog Professional: Up to 50 connected ...read more
Solved
KSwift on July 19, 2022
Set an alert for your contacts who mention on twitter
It would be more useful if we could set up an alert / workflow for when an exisiting contact mentions us on twitter. That could be a great lead to follow up on, and should go to our sales person who was in contact with that person rather than be tre read more
Reply Contacts Marketing Social Tools Workflows
0 upvote
2 Replies
Accepted Solution
kvonloesecke
Community Manager
July 19, 2022 10:41
Hi @KSwift , Thank you for reaching out; that is a great suggestion and I appreciate you explaining how it would help you out. Currently, our...read more
laurayers on June 14, 2022
Retroactively Apply Campaigns to Social Posts
Hey there! Our team is currently evaluating utilizing more of Hubspot's Social Tools, but the biggest hurdle we're running into is the content we're able to post natively through the platform. We rely heavily on video and posting through a 3rd part read more
Reply Campaigns Marketing Social Tools
4 upvotes
2 Replies
RClark3
Participant
August 24, 2022 12:02
Any updates on this? Would be great to know the workaround or if eventually Hubspot will support this.
Solved
CNina-Soto on May 31, 2022
IG Business vs Creator Account
I currently have an IG Creator account instead of a Business account. The only reason I have the creator account is because it gets all the trending music and has all the same insight and reporting tools as the business account. In hubspot, howeve read more
Reply Marketing Social Tools
0 upvote
2 Replies
Accepted Solution
karstenkoehler
Hall of Famer | Partner
May 31, 2022 21:56
Hi @CNina-Soto , It is unfortunately as the error message stages: only Instagram Business accounts are supported for publishing. As far as I k...read more
LaureA on March 02, 2022
Suggestion for enabling "select all" for deleting bulk import
Hello, I imported more than 400 data (with the bulk import feature) for the content calendar of our social networks and I am only able to delete the drafts 10 by 10. Could Hubspot add a feature that enables to delete all the drafts at once? read more
Reply Developer Marketing Social Tools
0 upvote
2 Replies
LaureA
Member
March 03, 2022 03:29
Hi PamCotton, This solution does not work for the moment as I was asking for the bulk import in the Marketing > Social Networks section. I cann...read more
TChilds on January 18, 2022
How are you combatting the lack of social tools like stories, reels and carousels?
What solutions is your company using to get the most out of Hubspot without key tools for social like stories, reels, and carousels?
Reply Marketing Social Tools Workaround
3 upvotes
2 Replies
DavidDennison
Key Advisor
January 22, 2022 07:59
FB business suite actually has a lot of cool new features that you can use to post stories and carousels. For reels, you'd have to either use the app...read more
Solved
KOwens on January 13, 2022
Quote Retweet from Hubspot
When our company has been tagged in a Twitter post/Tweet we want to reply with a "Quote Retweet" so we can add context in our reply, not just simple Retweet or Reply to the poster. Is there a way to do this in Hubspot? If not, will the functionalit read more
Reply Marketing
0 upvote
1 Reply
Accepted Solution
webdew
Guide | Diamond Partner
January 14, 2022 01:32
Hi @KOwens , I'm afraid it isn't yet possible outside of the Twitter platform to Quote Retweet. I see you also posted a community post on it ...read more
Solved
KOwens on January 13, 2022
Social Post Quote Retweet Count
HubSpot is not calculating "Quote Retweets" from Twitter in the "Retweet" numbers for posts created in/ originating in HubSpot. Does anyone know how to include these in the metrics? If it cannot be done, will this functionality will be added?
Reply Marketing
0 upvote
2 Replies
Accepted Solution
webdew
Guide | Diamond Partner
January 14, 2022 01:28
Hi @KOwens , At the moment, the HubSpot tool will not count Quote retweets in your metrics. I would recommend you to put this idea on the ide...read more
Solved
TWilloughby on November 17, 2021
"The attached video has a higher bitrate than instagram's maximum bitrate of 5Mbps"
So i'm getting this error message when I try and schedule an Insta video post. It accepts the videos fine for FB, Linkedin & Twitter, and I can manually upload the video onto Instagram myself as well as on a different social scheduling tool.... read more
Reply Marketing Social Tools
1 upvote
2 Replies
Accepted Solution
webdew
Guide | Diamond Partner
November 23, 2021 01:43
Hi @TWilloughby , This documentation here outlines the requirements/specifications when posting via API. Because the integration between ...read more
SKeller3 on July 22, 2021
Social posts not appearing in the profile and newsfeed.
My company has both LinkedIn and Twitter connected to HubSpot, and on several occasions. posts published on these platform will be live with a clickable link to the post, but don't appear on the company's profile nor on the newsfeed. This seems to b read more
Reply Marketing Quick Tutorial
0 upvote
2 Replies
webdew
Guide | Diamond Partner
July 22, 2021 22:34
Hi @SKeller3 , This was happening with us few days back. May be a bug. I will advise you to connet with HubSpot support for this. click the blu...read more
Solved
Oliver75 on June 11, 2021
LinkedIn posts not shown in HubSpot campaigns
Hi! Because LinkedIn provides more options for posting, we're doing this on LinkedIn itself. But I would like to have all the numbers of LinkedIn in HubSpot in my campaign board. But even though I find all the postings in the "Analyze" tab and a read more
Reply Campaigns Enterprise Marketing Social Tools
0 upvote
2 Replies
Accepted Solution
karstenkoehler
Hall of Famer | Partner
June 11, 2021 07:18
Hi @Oliver75 , When you post from HubSpot, the tool automatically creates a tracking URL. When you do not post from HubSpot, you can still cre...read more
Solved
GLovering on June 03, 2021
Can I change Thumbnail on video upload for Social posts.
When I upload a file to my file manager i was able to change the thumnail for the video but when I use that video in the social post it reverts to the video still... any ideas? Channel is Linkedin.
Reply Marketing Social Tools
1 upvote
2 Replies
Accepted Solution
Lucila-Andimol
Recognized Expert | Platinum Partner
June 03, 2021 11:02
Hi @GLovering hope you are doing well. You are able to change the thumbnail of your video from HubSPot, or if it is a Youtube video on youtube...read more
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