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kastraver on September 10, 2020
The help page only talks about length, nothing about weight. I thought it was 512MB, I don't know where I saw that. I'm trying to upload a video that's 98MB and it's not loading, there's an error every time, but the error doesn't actually say read more
Contributor
September 10, 2020 10:03
@SeanReid my video is under 0.1GB, so I don't think it could be a size error. What other things can cause errors when a video is under the weight l...read more
ereller on August 13, 2020
Having an issue with my site showing duplicate Facebook Pixel IDs. I've tried unlinking the pixel from Ads in settings, and there isn't another script manually added in the Page headers. Using Pixel Helper Chrome plugin, it says there is just one pi read more
0 upvote
2 Replies
Key Advisor
August 26, 2020 02:28
Thanks @JessicaH Hi @ereller It is difficult to say without looking into your setup. If you use Google Tag Manager, make sure you a...read more
Solved
ehindery on July 31, 2020
It would be nice to not use the shortened links that are HubSpot branded in social posts. We'd like to continue our brand identity and recognition and have our actual URL links, instead of shortened links created by HubSpot. Can this be done? read more
5 upvotes
2 Replies
Accepted Solution
Recognized Expert | Platinum Partner
July 31, 2020 14:23
Hi @ehindery , There's already an idea in the forum for something like this and the status was recently changed to "Being Reviewed". That's pr...read more
MartinaF on July 13, 2020
Hi, We have recently encountered an issue where Facebook posts created and published via HubSpot end up in our Facebook page's "photos"-section instead of in the timeline and in the "posts"-section. This only happens if we choose to change the p read more
1 upvote
6 Replies
Contributor
August 14, 2020 03:33
Hi thanks for your replies. For us everything seems to work fine now and we did not do any tricks or disconnections. Maybe Hubspot fixed the iss...read more
Solved
brontefrizzell on July 12, 2020
We regularly schedule and publish our LinkedIn and Facebook posts from Hubspot Social, however, if we want to add more than 4 photos (which is quite regularly), we need to go on to the actual site to post this. Can more than 4 photos be added please read more
23 upvotes
9 Replies
Accepted Solution
Hall of Famer | Partner
September 20, 2022 23:56
Hi @brontefrizzell , There's an update on this: It's now possible to create Instagram carousel posts . To do so, you must opt into the full...read more
JunXiang on July 07, 2020
Hello Hubspot, I am wondering if Hubspot does an engagement rate benchmark for the different industry for the social reports. There was something like this being done in the past in 2015: https://blog.hubspot.com/marketing/social-media-enga read more
1 upvote
1 Reply
Community Manager
July 10, 2020 09:12
Hey @JunXiang we've content to our Marketing Statistics pages here that could be useful to analyze this. I'll tag a few expert...read more
SamStAmour on June 26, 2020
Hello! I'm trying to get some social media goal in our reporting and dashboards. For example, I would like to set engagement goals per social media, then view my actual stats compared to said goals in my reports/dashboard. Any way to do thi read more
Community Manager
July 02, 2020 11:48
Hi @SamStAmour At the moment this is not currently possible in HubSpot. I would highly recommend you to please post this idea at our i...read more
ecleary on June 19, 2020
I'm interested in creating one main brand page that serves as a parent page. There will be 7 child pages connected, but they need to operate as full pages, not just setup as location pages. Does it make sense to setup a parent page or does Creator S read more
0 upvote
1 Reply
Key Advisor
June 21, 2020 07:30
In the social tab in marketing hub when creating a social post you can choose which page you would like to publish so you can schedule a post for all...read more
Solved
sspangler on June 10, 2020
Has anyone been having the issue of posts containing Hubspot landing page links getting flagged as 'Against community standards' on Facebook, and subsequently being removed? This seems to be a new issue, but we can no longer publish posts containing read more
1 upvote
4 Replies
Accepted Solution
Participant
June 11, 2020 04:44
Hey, Is the following any help: Do the landing page and Facebook Ad match? In other words, when they see your ad and click to the land...read more
Solved
bmurray on June 10, 2020
Is there a tool in HubSpot for hastag research. I want to see potential hastags and look up search volume of hastags that I would liek to potentialy use.
2 upvotes
3 Replies
Accepted Solution
Key Advisor
June 11, 2020 03:43
Hi, You can monitor different hashtags by using the monitoring tool in the social tab in Marketing HUB, there you can create streams of you competit...read more
Solved
Sharanyan on April 30, 2020
Hi, I just configured the Facebook LiveChat from my WordPress backend, However, the Livechat icon isn't showing on the Wordpress homepage. How to fix this issue?
0 upvote
1 Reply
Accepted Solution
Thought Leader | Platinum Partner
May 01, 2020 13:16
Hi @Sharanyan hope you are doing well. HubSpot Chats are for the web OR for Facebook Messenger So, If you had set up a facebook chat, you sh...read more
Solved
M_stark on April 13, 2020
Hey all, I have just entered a new company where I am developing a social media strategy for overseas expansion, and am frankly quite lost lol. So was hoping that some kind soul here might offer input on the following: Should we have one in read more
0 upvote
2 Replies
Accepted Solution
Participant
April 15, 2020 09:36
Hi there, I work for a similar organization. We offer online and in-person training courses all over the world and all of them are delivered in E...read more
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