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Solved
SJones0 on March 05, 2024
Live chat - can't see
no one on my team can see the livechat but I've added the code and someone from hubspot was able to view and go through it. is there a setting i need to adjust? We have cleared cache and cookies. Page live chat is on: https://www.jrwcap.com/te read more
Reply Conversations
0 upvote
1 Reply
Accepted solution
karstenkoehler
Hall of Famer | Partner
March 05, 2024 12:17
Hi @SJones0 , HubSpot has an overview for troubleshooting the chat here: https://knowledge.hubspot.com/chatflows/chat-widget-is-not-appearing...read more
Solved
KLitzenberger on November 16, 2021
Can you assign a specialist to Social DMs just like in Conversation Inboxes?
Right now we are having an issue where we are recieving questions through our social media channels that need to be redirected to a specialist. I know that in Conversations > Inboxes you can @ people as a comment and it pings them. Is this possib read more
Reply Conversations Social Tools
0 upvote
2 Replies
Accepted solution
TitiCuisset
Community Manager
November 17, 2021 04:34
Hi @KLitzenberger Thank you for reaching out! This is not possible at this stage within HubSpot, but I can see how it could be useful...read more
Solved
jscellist on October 18, 2020
Social Media lead generation
Hi, Quick question about lead generation from social media platforms. Is there a way to automate leads from likes, replies, and direct messages, perhaps if they are already in your CRM you could see your contact's engagement? Or just with things read more
Reply Analytics Tools Contacts Conversations CRM Getting Started Landing Pages Social Tools
0 upvote
1 Reply
Accepted solution
karstenkoehler
Hall of Famer | Partner
October 19, 2020 04:24
Hi @jscellist , Some of what you're looking for is possible, some is not. Let's start with the easy aspects of your question. If you cr...read more
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