Wordpress blog post URL copied to a social post not working ..

susiehudson
Participant

Hello lovely hubspot commuinity. 

I wanted to copy a URL from a blog post in wordpress into a social post on Hubspot. I (now) can't see the preview and the post doesn't pull in the image .. this used to work ..

I have updated robot.txt with 

User-agent: HubSpotContentSearchBot
Allow:
 
and its still not working  .. I think this used to work fine, so thats very confusing ..
 
.. any one got any ideas ?
 
Thanks in advance ..
 
Susie.
0 Upvotes
2 Replies 2
webdew
Top Contributor | Diamond Partner

Hi @susiehudson ,

I just tried to copy paste a URL from blogpost in wordpress to social tool on HubSpot and its working fine.

Try to logout and then login to your HubSpot account.
Clear the cashe or try to login from an incognito mode or a different browser.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

0 Upvotes
susiehudson
Participant

Hi - I did exactly as you suggested but still got the same error message..  cleared cache, different browser, same error. 

 

hmmmmmmmmm whats really crazy is it was working and now doesnt (all the time) 

 

 

 

 

susiehudson_0-1619795172164.png

 

0 Upvotes