Unable to Upload Videos To Social Posts

[BarbaraE]

I'm a social media manager at an agency where we rely on social tools like the one HubSpot offers its' clients. The social platform does not matter, if it's LinkedIn or Instagram, I have been experiencing issues uploading videos and scheduling them as social posts. Whether it's the size of the file or the duration, HubSpot's scheduling tool keeps experiencing glitches. Does anyone know a better way to resolve this besides natively posting it on the platform?

HubSpot please take note of this and fix it. Thank you!

[karstenkoehler · Accepted solution]

Hi @BarbaraE,

Could you confirm that your videos are meeting the requirements listed here? https://knowledge.hubspot.com/social/create-and-publish-social-posts#inserting-video

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If you're posting to Facebook, Instagram, Twitter, or a LinkedIn Company Page, you can insert a video. Each social network enforces different restrictions on video length. To avoid upload errors, you should select videos that are less than 1 minute in length. The following video formats can be used:

• mp4
• mov
• mpeg4
• m4v

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Best regards