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GHunt5
Participant

Survey Monkey URL with personalized tokens

SOLVE

We are trying to send out a survey using survey monkey and I am being told I can customize the URL of the survey to include tokens ({{contact.firstname}}) to have the url show the contacts details but whenever I add the tokens (email={{contact.email}} etc) the URL does not replace the token with the contacts info.

 

Does anyone have experience doing this and have an idea how to set it up?

1 Accepted solution
MiaSrebrnjak
Solution
Community Manager
Community Manager

Survey Monkey URL with personalized tokens

SOLVE

Hi @GHunt5,

 

Thank you for reaching out to the Community! 

Are you referring to the custom solution that @surmacki mentions in this Community post? 

It seems that there is a limitation in HubSpot that prevents this from working as desired; I wonder if @surmacki could share more details on this matter? Thank you! 

 

I also wanted to invite other Community members to this conversation: 

Hi @sethnenstiel@NathanielMaymon@Jestner@FNeus, I believe you also have experience integrating HubSpot & Survey Monkey. Do you have any advice for @GHunt5? Thank you! 

 

Cheers
Mia, Community Team    

 


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2 Replies 2
MiaSrebrnjak
Solution
Community Manager
Community Manager

Survey Monkey URL with personalized tokens

SOLVE

Hi @GHunt5,

 

Thank you for reaching out to the Community! 

Are you referring to the custom solution that @surmacki mentions in this Community post? 

It seems that there is a limitation in HubSpot that prevents this from working as desired; I wonder if @surmacki could share more details on this matter? Thank you! 

 

I also wanted to invite other Community members to this conversation: 

Hi @sethnenstiel@NathanielMaymon@Jestner@FNeus, I believe you also have experience integrating HubSpot & Survey Monkey. Do you have any advice for @GHunt5? Thank you! 

 

Cheers
Mia, Community Team    

 


Wusstest du, dass es auch eine DACH-Community gibt?
Nimm an regionalen Unterhaltungen teil, indem du deine Spracheinstellungen änderst


Did you know that the Community is available in other languages?
Join regional conversations by
changing your language settings

GHunt5
Participant

Survey Monkey URL with personalized tokens

SOLVE
I am sending an email out of hubspot that contains a survey monkey url. I
am trying to customize the url. This is what my custom url looks like but
nothing is passing through. Is my formatting off?

https://surveymonkey.com/r/3DQYG88?e={{contact.email}}&d={{contact.department}}&com={{contact.compan...}}
0 Upvotes