Hello, is there a way to sync personal facebook messenger chats with contacts in hubspot? Much like I use RoloCRM to sync my texts to Hubspot so it's omnichannel for one person. Startegies and tips would be great
HubSpot offers a Facebook messenger integration where you can associate the conversation with the contact record in HubSpot.
But at the moment I was able to confirm in the back end that it is only possible to use facebook messenger with the Facebook Business accounts, and not personal accounts.
HubSpot offers a Facebook messenger integration where you can associate the conversation with the contact record in HubSpot.
But at the moment I was able to confirm in the back end that it is only possible to use facebook messenger with the Facebook Business accounts, and not personal accounts.
At the moment we don't have any information related to this, however, you could add this idea on the ideas forum, our team is always checking this forum to receive some feedback and ideas for new features in the tool.
Thanks
Sharon
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !