Instagram integration is not working

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New Contributor

Hi all, 

 

When I try to connect the Instagram app to HubSpot I keep getting the following error:

 

"Sorry, an error has occurred. Return to Dashboard."

 

Does anyone else have this problem or can recommend a solution? I have tried on Safari and Chrome, and I have also cleared the cache. 

 

Cheers,

Heinrich

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Community Manager

Hi @HeinrichNZ,

 

Can you confirm that your Instagram account meets the criteria outlined here.

 

Thank you,

Jenny


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