Image too small for Facebook

New Contributor

There are similar questions about this already but none that seemed to have the issue of the small image. 

 

I know 100% that the photo is a lot bigger than the warning message says so I am not sure why I am getting this error. If I want a photo in the post, then I cannot have a link preview. 

 

This only seems to happen on Facebook. LinkedIn works great and even allows me to choose between the photos used on the website. 

 

Please help with this issue. 

 

Thanks,

Danni

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HubSpot Moderator

Hi @danni_schroeder  Apologies no one has reached back to you yet. Could you p[rovide some screen shots of the errors you are seeing, as well as screenshots once hte posts are live on Facebook. I'll be happy to look further if I can. 

 

Thank you,

Ed Justen


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Occasional Contributor

 I have the same problem. I upload all my blog images as 626 x 332 and resize them to half that size within the blog. Facebook always used to pick the original size and display the photo when sharing the blog link. Now, for some blog links it doesnt do this anymore (f.i. https://www.traintool.com/nl/blog/trainen-in-de-digital-age-outdated-of-onmisbaar) and the debugger says 'Provided og:image URL, https://www.traintool.com/hubfs/digital%20age%20women%20vr%20s.jpg?t=1523965328552#keepProtocol was not valid because it did not meet the minimum size constraint of 200px by 200px.'

 

Other socials work fine and other blogs (f.i. https://www.traintool.com/blog/5-predictions-about-soft-skills-and-communication-training-in-2018) too. It seems so random?

see https://www.facebook.com/traintoolbv for which posts work and which don't

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HubSpot Moderator

Hi @Jean  As it turns out, Facebook grabs the og:image information located in source head. For the blog post in question, Facebook is seeing the following: 

 

<meta property="og:image:width" content="313">
<meta property="og:image:height" content="166">

As you can see, the image height is under the Facebook requirement of 200px.

 

These attributes are determined when you publish your blog post, so even though you import the photo at a larger size and then size it down, Facebook does not see the larger graphic (our publishing tool use to allow you to designate a photo to publish, but that feature went away last summer). 

 

If you publish the photo above 200px, Facebook will grab it every time. 

 

Thank you,

Ed Justen


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New Contributor

Hi Ed,

 

This is somewhat of a fix but can Facebook act the way other social channels do? E.g LinkedIn allows me to look through all the images on the link and choose which one I want. Facebook used to allow this but now it does not.

 

Thanks,

Danni

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HubSpot Moderator

Hi @danni_schroeder  You are correct. Facebook used to allow this, but now they don't. Our apps are limited to the functionality that the networks provide. 

 

Thank you,

Ed  


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