Form social responces

SOLVE
Stephanie9812
Member

Is there a way to save canned responces that have been vetted through our communiactions dept. on the responces for social. IE: if we get a question about one of our products on FB is there a place we can automatically respond that someone will get back with them soon?

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Accepted Solutions
karstenkoehler
Solution
Thought Leader | Partner

Hi @Stephanie9812,

 

There is a feature for canned responses in HubSpot called snippets, unfortunately they're not available in the social tool . You're best workaround would be a third-party solution like typedesk (desktop client) or one of the many Safari, Chrome, Firefox extensions.

 

Hope this helps!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


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1 Reply 1
karstenkoehler
Solution
Thought Leader | Partner

Hi @Stephanie9812,

 

There is a feature for canned responses in HubSpot called snippets, unfortunately they're not available in the social tool . You're best workaround would be a third-party solution like typedesk (desktop client) or one of the many Safari, Chrome, Firefox extensions.

 

Hope this helps!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Hat mein Beitrag deine Frage beantwortet? Bitte hilf der Community und markiere ihn als Lösung.

View solution in original post