Core Seat User Unable to Upload Social Media Graphics – Any Solutions?

darshanhira · ‎ene 14, 2025

Hello everyone,

We have a social media consultant assigned to a core seat, and while she is able to create social media posts, she is facing an issue when trying to upload and attach a graphic.

Is there a setting or permission that needs to be adjusted to allow her to upload graphics successfully? Any suggestions on how to resolve this would be greatly appreciated.

Thanks in advance for your help!

Regards

Darshan Hiranandani

karstenkoehler · ‎ene 14, 2025

Hi @darshanhira,

Could you confirm that this user has access to the file manager? https://knowledge.hubspot.com/user-management/manage-user-permissions

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

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karstenkoehler · ‎ene 14, 2025

Hi @darshanhira,

Could you confirm that this user has access to the file manager? https://knowledge.hubspot.com/user-management/manage-user-permissions

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

Did my post help answer your query? Help the community by marking it as a solution.

PamCotton · hace 2 semanas

Hey, @darshanhira, how are you?

Just checking back to see if you still need help.

Kindly,

Pam

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