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darshanhira
Membre

Core Seat User Unable to Upload Social Media Graphics – Any Solutions?

Résolue

Hello everyone,

We have a social media consultant assigned to a core seat, and while she is able to create social media posts, she is facing an issue when trying to upload and attach a graphic.

Is there a setting or permission that needs to be adjusted to allow her to upload graphics successfully? Any suggestions on how to resolve this would be greatly appreciated.

Thanks in advance for your help!

Regards

Darshan Hiranandani

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1 Solution acceptée
karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Core Seat User Unable to Upload Social Media Graphics – Any Solutions?

Résolue

Hi @darshanhira,

 

Could you confirm that this user has access to the file manager? https://knowledge.hubspot.com/user-management/manage-user-permissions

 

karstenkoehler_0-1736870397463.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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Voir la solution dans l'envoi d'origine

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karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Core Seat User Unable to Upload Social Media Graphics – Any Solutions?

Résolue

Hi @darshanhira,

 

Could you confirm that this user has access to the file manager? https://knowledge.hubspot.com/user-management/manage-user-permissions

 

karstenkoehler_0-1736870397463.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

PamCotton
HubSpot Employee
HubSpot Employee

Core Seat User Unable to Upload Social Media Graphics – Any Solutions?

Résolue

Hey, @darshanhira, how are you?

 

Just checking back to see if you still need help.

 

 

Kindly,

Pam

0 Votes