Social Tools

PMathison
Member

Core Seat Unable to Upload Social Media Graphics

SOLVE

We have a social media consultant assigned to a core seat. She can create social media posts but cannot upload and attach a graphic.  Is there a way to correct this?

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1 Accepted solution
ashleyidesign
Solution
Top Contributor | Partner
Top Contributor | Partner

Core Seat Unable to Upload Social Media Graphics

SOLVE

Hey! It sounds like she has a permissions issue when it comes to the file manager. Make sure she has access to Files, and/or she's trying to upload graphics through the social media tool.

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Former HubSpotter turned Freelancer
Inbound Marketing Consulting and HubSpot CMS Expert

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0 Upvotes
1 Reply 1
ashleyidesign
Solution
Top Contributor | Partner
Top Contributor | Partner

Core Seat Unable to Upload Social Media Graphics

SOLVE

Hey! It sounds like she has a permissions issue when it comes to the file manager. Make sure she has access to Files, and/or she's trying to upload graphics through the social media tool.

----------
Former HubSpotter turned Freelancer
Inbound Marketing Consulting and HubSpot CMS Expert
0 Upvotes