Connecting social media

[jacamil]

Hey! I am trying to connect social media accounts however for Facebook, it is only allowing me to connect the company account. I would like to also connect the personal account which it is not showing when I click on 'Connect Accounts' and select Facebook. It keeps on showing the company FB account only. 
Any ideas how I can connect the personal FB account or maybe what settings I need to update from FB?

Thanks for your help!

James

[karstenkoehler · Accepted solution]

Hi @jacamil,

HubSpot only lets you connect Facebook pages, not personal profiles – if you're referring to a personal profile, that's why it's not showing up.

More information here: https://knowledge.hubspot.com/social/connect-your-social-media-accounts-to-hubspot

Best regards!

[jacamil]

Thanks for your reply. Indeed I was referring to personal profiles.

Thank you !