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surmacki
Contributor

I've just implemented ChatGPT powered HubSpot live chat bot.

HubSpot Conversation API is in beta right now, but as I'm testing the beta, I've implemented Chat GPT as a conversation-handling bot for my live chat 😀✌️

 

It's a very simple solution for anyone with access to HubSpot Conversations API (beta). You just need to set up a developer account and build a private app handling webhooks. Subscribe with this webhook to "conversations.read" to receive a request every time someone is sending a message using conversations. I'm using it for live chat but as the shared inbox can handle email too it's not a problem to handle both. 

 

I use Make.com to handle the whole scenario and catch the webhook request and then process it with Chat GPT API to finally send my response back to HubSpot live chat via Conversation API.HubSpot live chat with Chat GPT powered botHubSpot live chat with Chat GPT powered bot

6 Replies 6
Cmos
Participant

I've just implemented ChatGPT powered HubSpot live chat bot.

Could you please share or DM the entire process please?

0 Upvotes
BrianPotter
Contributor

I've just implemented ChatGPT powered HubSpot live chat bot.

What are you using to train your responses on your products and services?

0 Upvotes
rossfreedman
Member

I've just implemented ChatGPT powered HubSpot live chat bot.

Thanks for the reply. I am using our product catalogue, which includes pricing and feature/benefit information to train our responses.
0 Upvotes
smarket
Member

I've just implemented ChatGPT powered HubSpot live chat bot.

can you just send us the entire process please? it's an awesome idea, i want to test it
rossfreedman
Member

I've just implemented ChatGPT powered HubSpot live chat bot.

@surmacki - this is amazing!  I would like to get this working on my environment as well. In my Make account, I have my HubSpot account connected and my ChatGPT plus account connected but I'm having some trouble with the config.  Can you post additional details or DM me?  I'd love to get this working too. 

Jaycee_Lewis
Community Manager
Community Manager

I've just implemented ChatGPT powered HubSpot live chat bot.

Hey, @surmacki 👋 Thanks for sharing your creation! We love to see the creativity 🧡 — Jaycee

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

0 Upvotes