Nov 22, 2021 12:39 PM
We needed to create multiple help desks within the same account, and the HubSpot Knowledge Base, in addition to being more rigid in structure, allowed us to only have one per HubSpot account.
With that, we created a solution with HubSpot's HubDB. Where we now have the freedom to modify the structure at will and we will work on constant improvements.
Examples of the Central already replicated to 4 domains:
Print of HubDB table:
HubDB is a powerful weapon and with each new project, it further optimizes the maintenance workforce.