We have this custom html code for the footer but updating the html in the template is not updating on the frontend. Any experiencing the issue? how to resolve this?
If it's not showing up, it can be one of two things:
1) Your "custom HTML code" includes custom fields, which means that if you make any changes on the backend they won't show until you update them in the editor.
2) Your old page is cached so you're getting the old version of the footer. Troubleshoot by doing the following:
Go to the page and add a "?3333" at the end of the link (mysite.com/about?3333). Because you changed the link, the browser will process it as a new page and will re-cache it.
Open the inspect tool (Chrome: View > Developer > Inspect Elements.) and right click your browsers "Reload" button. You'll get a pop up with the option to "clear cache and hard reload"
Clear cache through your browser.
If none of that works, you might have another problem and would need to better describe what you're doing to properly diagnose the problem.