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Multiple emails for contact added to subscription list
- If I have multiple emails associated with a contact, how can I add all of those emails to a subscription list? ...read more
Email to create ticket in a pipeline based on email exists
- Hi, We have connected our team inbox to automatically create a ticket when we receive an email from a specific inbox. Now, what we want is to create the ticket in a specific pipeline or another pipeline depending on whether the email (contact) exists or not. Is it possible to do this? I played with workflows but I was unable to do it. Thank you, Jose ...read more
Trigger when field in submission form has filled
- Is there a possibility to trigger that a email is send when a form is submitted and the submitter requested to be contacted through Microsoft Teams Steps: - submitter selects the way he would like to be contacted, he selects "Videoconference through Teams" - once the form is submitted the submitter receives an invite to book a meeting in my calendar for 30minutes and he receives automatically a Teams link. I have the Teams plugin installe ...read more
Can you automatically assign ticket owner to user who closed ticket?
- I'm trying to get ServiceHub to automatically asign the ticket owner to the user who closed the ticket. We're trying to switch from Zendesk. What we are familiar with in Zendesk, is that that when a user solves (closes) a ticket, it is assigned to them. Right now, I can't figure out a way to do this and it is a deal breaker to make the switch. I would be grateful if someone knew a way to do this. ...read more
Create Conversation for imported Tickets
- We imported a bunch of tickets from our old CRM tool into hubspot. Now all these tickets are visible for our customers in the customer portal, which is great, but it only shows the headline and no content and no follow up conversations. It turns out the customer portal only pulls the title of a ticket and then shows the conversation messages. In my case there was no conversation to any of the imported tickets, so nothing was shown. I tr ...read more

DMeuleman on March 30, 2023

Wordpress Forminator submission - update contact record

We have a Wordpress installation with a couple of Forminator forms. I installed the Hubspot Plugin for Wordpress successfully and was able to integrate an existing Forminator form with Hubspot to create/update contacts. This mostly works, with the read more

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elizheleva

Contributor | Partner

March 30, 2023

Hi @DMeuleman , Is there a way for you to update the internal name of the property within the Forminator form, so the field collecting postal c...read more

JMcCrimmon on March 30, 2023

Filter on Deleted Deals

Is there a way to filter on the deleted deals or perhaps send the Restore Deals to a Dashboard/Report? The Restore Deals section only has a date range.

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elizheleva

Contributor | Partner

March 30, 2023

Aah, that kind of filter. 😞 There isn't one, unfortunately. A random tip I have for you is to use Ctrl + F on the browser and search for the Proje...read more

janjime on March 30, 2023

Chat Verfügbarkeit und Chatverlauf bei Seitenwechsel

Hallo zusammen 👋🏻 Ich bin mir nicht sicher, ob dies das richtige Board ist. Es ist nicht ganz einfach, sich hier zurechtzufinden 😅 Folgende Probleme habe ich: 1. Die Funktion Verfügbarkeit → „Der Chat wird online angezeigt, wenn mindeste read more

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CDMenard on March 29, 2023

Unwanted background behind chat widget

Hi There is an unwanted background behind the chat widget on our website. It is light grey, please see the attached screenshot. I see that there is a past ticket with a similar issue, but the solution to that ticket was to include the bel read more

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PamCotton

Community Manager

March 30, 2023

Hello, @CDMenard thank you for posting your question in our Community! To our top expert @LMeert @Teun @deepikaverma any other recommendat...read more

Mariamora14 on March 28, 2023

Whatsapp integration Voice note responses

Hello HubSpot community, Just had my Whatsapp integration set up on my conversations inbox I was wondering if I coul reply to my clients via Voice notes from HubSpot. If not... can you recommend a tool that can facilitate this.. Thanks Mari read more

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SNigam

Guide

March 29, 2023

Hello @Mariamora14 , I appreciate that's a great idea but i believe it's currently not possible,I suggest you these tools - Cloudtalk ...read more

JNielsen7 on March 28, 2023

Adding modules to blog breaks the page.

Hi, when I add a module to a blog page, both custom modules, but also inbuilt modules like "image grid", the edit page becomes unusable, with infinite loading. It used to work, but stopped working today without us doing any changes to the code. read more

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SNigam

Guide

March 29, 2023

Hello @JNielsen7 , It sounds like you might be experiencing a technical issue with Hubspot. Here are a few things you can try to resolve the ...read more