Due to the problem of the knowledge base not permitting SSO at the parent level we need to find a way of hosting a private page which can trigger the SSO login. It only needs to be a page with two menu links - Portal and KB. We don't want the u Lire la suite

I would like to improve service processes, and leverage HubSpot's reporting capabilities to continuously improve customer service performance Any insights, strategies, or case studies to share on optimizing service goals within the HubSpot platf Lire la suite

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Hello, i want to make a new account but when i dit, i got the massage that a have to make a new account. Looks like you are back. If i go to that button than it says he is looking for a match. Please help me

Hey HubSpot Community, My account got hit with a suspension, and I'm in a bit of a pickle. Apparently, there's been some "unusual activity," and now I can't create, edit, or publish content. Certain features are also blocked. The message I got says Lire la suite

I have purchased email hosting on VentraIP and currently set my email forwarding to the Hubspot email address. Tickets appear just fine in my Hubspot service account. I have tested this using a completely different email address. However, when I sen Lire la suite

Hello! I'm attempting to create a workflow that will automatically create tasks for my team to follow up if they have not received a response from a new customer who is in onboarding. We're currently sending these emails manually using email tem Lire la suite

I customised lead status to better fit our brand. I'm looking to add "low budget" for the benefeit f marketing, so they can see this data but can no longer figure out how to do this? Used to be Settings > Properties > Lead Status, can so Lire la suite

Hi, can you guys tell me what to do to see emails, which I sent from my Gmail account, in the 'Sent' folder in HubSpot? I have the Gmail extension. Thanks in advance!

Hey community members:) Can anyone suggest what's the recommended approach for managing SMS opt-ins and opt-outs within HubSpot? Thanks

How do I remove <noreply@hubspotservicehub.com> from emails and replace with our own email address?

Hi, we have a shared inbox and when replying to client the email does not show as the alias configured one but a weird from address instead of Silvya Turner from Phoenix Security < support @ phoenix.security > thi Lire la suite