Due to the problem of the knowledge base not permitting SSO at the parent level we need to find a way of hosting a private page which can trigger the SSO login. It only needs to be a page with two menu links - Portal and KB. We don't want the u Leer más
@skylightipv to use SSO for a landing page would require CMS Enterprise to leverage Memberships - otherwise, I would suggest adding a non-SSO artic...Leer más
I would like to improve service processes, and leverage HubSpot's reporting capabilities to continuously improve customer service performance Any insights, strategies, or case studies to share on optimizing service goals within the HubSpot platf Leer más
Hi @Susancolleman to create robust reports, it's important to create custom properties to track the information you need to align with your custome...Leer más
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Hello, i want to make a new account but when i dit, i got the massage that a have to make a new account. Looks like you are back. If i go to that button than it says he is looking for a match. Please help me
Hey HubSpot Community, My account got hit with a suspension, and I'm in a bit of a pickle. Apparently, there's been some "unusual activity," and now I can't create, edit, or publish content. Certain features are also blocked. The message I got says Leer más
@Ajish1 if you're interested in purchasing HubSpot, I'd recommend reaching out to sales directly, and confirming to them the behavior after a suspe...Leer más
I have purchased email hosting on VentraIP and currently set my email forwarding to the Hubspot email address. Tickets appear just fine in my Hubspot service account. I have tested this using a completely different email address. However, when I sen Leer más
Hello! I'm attempting to create a workflow that will automatically create tasks for my team to follow up if they have not received a response from a new customer who is in onboarding. We're currently sending these emails manually using email tem Leer más
Hi @DDusthimer happy to help, the good news is that there is a much simpler solution to check for replies.
Sales email replies are tracked se...Leer más
I customised lead status to better fit our brand. I'm looking to add "low budget" for the benefeit f marketing, so they can see this data but can no longer figure out how to do this? Used to be Settings > Properties > Lead Status, can so Leer más
Hi, can you guys tell me what to do to see emails, which I sent from my Gmail account, in the 'Sent' folder in HubSpot? I have the Gmail extension. Thanks in advance!
@IKucharska if you are using the connected inbox, you would only see emails sent from HubSpot in the Sent folder, you wouldn't see the emails you s...Leer más
Hi @Dna90 ,
Your guiding resource here should be this page: https://knowledge.hubspot.com/messaging/collect-and-manage-consent-to-send-sms-me...Leer más
Hi @SHolzer , it sounds like you need to configure the inbox settings - here's the link to the knowledge base about setting up the fallback email a...Leer más
Hi, we have a shared inbox and when replying to client the email does not show as the alias configured one but a weird from address instead of Silvya Turner from Phoenix Security < support @ phoenix.security > thi Leer más